A Medical Review Officer (MRO) is a licensed physician who is responsible for receiving and reviewing laboratory results generated by an employer's drug testing program and evaluating medical explanations for certain drug test results.
MRO Doctors serve as independent and impartial gatekeepers to the accuracy and integrity of the drug testing process. They are also referred to as MRO physicians and play a crucial role in workplace drug testing programs, DOT compliance, and other regulated safety programs.
MRO Connect
provides specialized software designed specifically for the unique workflow needs of Medical Review Officers, helping them:
Process laboratory results more efficiently
Conduct donor interviews securely and efficiently
Generate comprehensive reports and analytics
Maintain proper documentation and chain of custody
Ensure HIPAA compliance throughout the review process
Integrate with laboratories and employer systems
